Privacy Policy

GLASGOW CITY MARKETING BUREAU LIMITED with registered number SC275945 and having its registered office at 229 George Street, Glasgow G1 1QU ("we" or "us") is committed to preserving your privacy.  Please read this following privacy policy ("Privacy Policy") to understand how we use and protect the information that you provide to us.

By submitting your information on this website (the "Site") you consent to the collection, storage, use and transfer of your information under the terms of this Privacy Policy.


Information That We Collect From You

We collect information about you:

·when you register on this Site, make a booking for accommodation on this Site, request services or otherwise provide us with your personal details (such as your name, contact details, e-mail address, payment details etc); and
·from your usage of the Site and any other information you post on the Site, e-mail or otherwise send to us.
Use Of Your Information

We use your information:

·to enable us to supply you with the services and information which you have requested including acting as your agent to pass your booking request to your selected hotel and making an accommodation booking on your behalf;
·to analyse the information we collect so that we can administer, support and improve and develop our the services we offer;
·to contact you in order to send you details of  our services and forthcoming events or promotions in the Glasgow and Clyde Valley areas which may be of interest to you;
·to provide you with access to certain parts of our Site;  
·for all other purposes consistent with the proper performance of our operations and business; and
·to contact you for your views on our services.

We may contact you by post, SMS, telephone or fax as well as by e-mail.  If you change your mind about being contacted in the future by any of these means then please let us know.

Disclosure Of Your Information
The information you provide to us will be treated as confidential.  However, we may disclose your information to other third parties who act for us and to our business partners for the purposes set out in the Privacy Policy or for purposes approved by you, including disclosing your information to hotels and other tourism businesses within the Glasgow and Clyde Valley areas where this is necessary to make reservations on your behalf.

We may also use information about you or supplied by you for internal marketing purposes and we may contact you occasionally about forthcoming events or promotions in the Glasgow and Clyde Valley areas which we feel may be of interest to you.  We may contact you by post, telephone or fax SMS as well as by e-mail. If you do not wish to receive such information, please select the appropriate option at the point at which the Site collects your information or e-mail us at [email protected]

In addition, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.


A "cookie" is a piece of software that attaches to the hard drive of your computer and remembers information about the configuration of your computer.

We use this information to track your movements through our Site, to find out how it is being used and to assess its usefulness.  Personal information about you is not collected during the tracking process.

We use persistent cookies if you have made a booking with us on-line.  These cookies allow us to make the logging-in process easier and more secure.  They will also be used to recognise you when you return to the Site.  We also use session cookies that will hold your data on our Site until such time as you logout.

You can disable the cookies that we attach if your browser supports this.  For further information on how to do this, please refer to  However, you should bear in mind that if you exercise this option, you may be unable to use some of our on-line services.

Third Party Websites

Because we want your experience of our Site to be as informative and useful as possible, we may provide links to websites operated by third parties ("Third Party Websites").  Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Site, and we encourage you to review each Third Party Website's privacy policy before disclosing any personally identifiable information.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage. In particular, when you provide information of a sensitive nature such as payment details through the Site, you will be re-directed to our secure server which uses 128-bit SSL to encrypt all information submitted by you. We will take all reasonable steps to maintain the confidentiality of your information once it has been received by us.

Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.

Changes To Our Privacy Policy
We may amend this Privacy Policy from time to time.  If we make any substantial changes we will notify you by posting a prominent notice on our Site.


Your Rights
You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee.  You also have the right to require us to correct any inaccuracies in your information.


Contact Us
If you have any queries concerning your personal information or any questions on our use of the information then please contact Glasgow City Marketing Bureau Limited, 229 George Street, Glasgow G1 1QU or send an email to [email protected]